Rocky Mountain Bank Provides Relief and Support Following

Billings, MT, March 30, 2020 (GLOBE NEWSWIRE) –

Committed to protecting the health and well-being of employees,

the customers and communities we call home

Rocky Mountain Bank announced relief and support for employees, consumers and businesses facing challenges due to the economic impact of COVID-19.

“We recognize that the emergence of COVID-19, and the dramatic steps we all need to take to limit its spread, create financial and other challenges for our customers and our communities,” said Tod Petersen, President and Chief Executive Officer. direction of Rocky Mountain Bank.

“The past few weeks have been incredibly difficult as we grapple with the rapidly evolving situation and COVID-19 changing our daily lives. While this is an unprecedented event, we are nonetheless prepared.

Rocky Mountain Bank is a strong financial institution and part of a consortium of community banks backed by the financial strength of Heartland Financial USA, Inc. Together with Heartland and 10 other member banks, we have built a fortress balance sheet with a total combined $ 13 billion. assets and high liquidity.

Rocky Mountain Bank’s full line of products and services are available. To protect our employees and customers, we offer convenient drive-thru in our branches, with in-person meetings available by appointment.

Customers are encouraged to use online and mobile banking, which offers 24/7/365 self-service banking. Our website is regularly updated with any changes regarding lobby and drive-thru availability and branch opening hours in www.rmbank.com/covid-19-communication-center?utm_source=Homepage&utm_medium=Hero%20Banner&utm_campaign=Coronavirus

Consumer relief actions

ANNOUNCED March 23, 2020

We continue to closely monitor the impact of COVID-19 and may adjust our consumer assistance programs as necessary to support our customers. Please visit the COVID-19 Resource Center on our website for frequent updates and also check for email updates.

Until April 30, 2020

  • Monthly maintenance fees associated with consumer chequing and savings accounts will be waived. We will waive the monthly maintenance fees associated with maintaining minimum balances on consumer chequing and savings accounts.
  • Foreign ATM fees assessed by ROCKY MOUNTAIN BANK will be waived. Customers using ATMs from other banks will not be charged. Other banks and ATM operators may charge fees and a balance request, withdrawal fees and international fees may apply.
  • CD early redemption charges will not be assessed. Customers who need to redeem a CD early will not be charged an early redemption fee. We recognize that clients may need to access funds to meet unforeseen expenses or respond to changes caused by the current situation. Customers must contact us to exchange for any CD.

Until July 1, 2020

  • Late fees on all consumer loans will be waived. Late fees on all consumer loans will be automatically waived for customers.
  • No payment will be required on consumer credit cards. Most credit card customers will automatically see a minimum of $ 0 due on statements as of April 1, 2020. Customers who have set up automatic payment for their credit card account will need to cancel automatic payment in order for their payment to be made. minimum reflects $ 0. Customers who cancel automatic payment will see a one month delay in statement changes.
  • Customers can choose to defer payment on consumer installment loans. Consumers can choose to defer all payments on consumer installment loans without penalty. This will not happen automatically for customers. Clients should visit our website and complete the electronic form for installment loan deferrals.
  • Small businesses can modify their loan. Small business customers may choose to pay interest only. They will receive a direct communication telling them how to modify their existing loan.
  • Small businesses can skip a payment on their credit card. Most small business credit card customers will automatically see a minimum of $ 0 due on statements as of April 1, 2020. Customers who have set up automatic payment for their credit card account will need to cancel automatic payment for that their minimum payment reflects $ 0. Customers who cancel automatic payment will see a one month delay in statement changes.

Ensuring employee safety

Continuing to provide excellent service to our customers and communities also means taking action to protect the health and safety of our employees. We have:

  • asked all employees who can work from home to do so.
  • thoroughly cleaned our locations to reduce the spread of germs.
  • agrees to pay all employees 100% until April 30, 2020. Employees who need time off due to illness, to care for a sick family member or to care for children in due to the closure of the school or daycare will be paid at their full rate.
  • restricted business travel, monitor personal travel, and cancel all in-person events and meetings.

About
About Rocky Mountain Bank Rocky Mountain Bank, a subsidiary of Heartland Financial USA, Inc. (NASDAQ: HTLF), is a state-chartered, community-invested bank with over $ 532 million in assets. Based in Billings, MT, the bank also has offices in Bigfork, Bozeman, Kalispell, Plains, Plentywood, Stevensville and Whitehall. With a focus on business and personal loans, and deposit services, they are dedicated to making great things happen! for their clients. For more information, visit www.rmbank.com or call 406.655.5112. Rocky Mountain Bank is a member of the FDIC and an equal housing lender. About Heartland Financial USA, Inc. Heartland Financial USA, Inc. is a diversified financial services company with assets of $ 13.2 billion. The company provides banking, mortgage, private clients, investment and insurance services to individuals and businesses. Heartland currently has 114 branches serving 83 communities in Iowa, Illinois, Wisconsin, New Mexico, Arizona, Montana, Colorado, Minnesota, Kansas, Missouri, Texas and California. Additional information about Heartland Financial USA, Inc. is available at www.htlf.com. Safe Harbor Statement This press release and future oral and written statements by Heartland and its management may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 concerning Heartland’s financial condition, results of operations, plans, goals, performance and business future. While these forward-looking statements are based on the beliefs, expectations and assumptions of Heartland management, there are a number of factors, many of which are beyond management’s ability to control or predict, that could cause that actual results differ materially from those in its forward-looking statements. These factors, which are detailed in the risk factors included in Heartland’s annual report on Form 10-K filed with the Securities and Exchange Commission, include, among others: (i) the strength of the local and national economy; (ii) the economic impact of past and future terrorist threats and attacks and any act of war, (iii) changes in state and federal laws, regulations and government policies relating to the general business of the Company; (iv) variations in interest rates and prepayment rates of the Company’s assets; (v) increased competition in the financial services industry and the inability to attract new customers; (vi) technological changes and the ability to develop and maintain safe and reliable electronic systems; (vii) loss of officers or key employees; (viii) trends in consumer spending; (ix) unexpected results of acquisitions; (x) unexpected results of existing or new litigation involving the Company; and (xi) changes in accounting policies and practices. All statements contained in this press release, including forward-looking statements, speak only as of the date on which they are made, and Heartland makes no commitment to update any statement in light of new information or future events.

CONTACT:

Tod Petersen
President and CEO
(406) 556-7607
[email protected]

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Adam Gray

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